Shipping Policy

At Jewelicate, we want to ensure that your jewelry items are delivered to you safely and efficiently. Please read our shipping policy carefully to understand the terms and conditions regarding shipping.

1. Shipping Destinations:

We currently offer shipping to addresses within Pakistan only.

2. Order Processing Time:

Once you have successfully placed an order on our website, our team will process it within 2 working days. Please note that this processing time does not include weekends or public holidays.

3. Shipping Fees:

The shipping fees for your order will be calculated based on the total weight of the package and the destination. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

4. Shipment Tracking:

Once your order has been shipped, you will receive a confirmation email containing your order number. This order number can be used to track the progress of your order on our website www.jewelicate.com/track-order

5. Address Accuracy:

It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or non-delivery of your package due to incorrect or incomplete address information. Please review your shipping details carefully before submitting your order.

5. Delivery Issues:

In the event of any delivery issues, such as non-delivery, delivery to the wrong address, or package damage, please contact our customer support team as soon as possible. We will work closely with you and the shipping carrier to resolve the issue promptly and to your satisfaction.

Contact Us

If you have any questions or suggestions about our Refund Policy, do not hesitate to contact us.

You can reach us through at our email address or through whatsapp number or drop us a message here.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website at www.jewelicate.com/shipping-policy

Thank you for choosing Jewelicate. We appreciate your trust in us and are committed to providing you with the best possible service.